Cytiva Help Center
Our portal is live!

From now on, all request towards the Chronicle team should go via this portal

  1. Cytiva Help Center
  2. Chronicle Service Desk

Chronicle Service Desk

Welcome! You can raise a request towards Chronicle development team using the options provided.

  • Common Requests

    Report a system bug, Request Admin-Portal access, General account support, Report a system outage, Request GMP instance upgrade
  • Chronicle SLA

    Severity 1: Urgent/Down, Severity 2: High/Critical, Severity 3: Normal, Severity 4: Low
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