{"xsrfToken":"25ede89b2201d1a92a77a35cf777bd5bcb51228a_lout","branding":{"id":"8","key":"sh","name":"Source to Pay - Helpdesk","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6a5c5483-2439-41d2-b06e-552ee1c50ab3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTliNWYxMC1lYzMxLTRlNzgtOWEzOC0wOGJiMGRhODI1NDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZhNWM1NDgzLTI0MzktNDFkMi1iMDZlLTU1MmVlMWM1MGFiMyI6WyJyZWFkIl19LCJleHAiOjE3MTQxODk4NDAsIm5iZiI6MTcxNDE4OTI0MH0._0llBnhXHCkcrs9k8GJ2sfa1TYnVNeCG4bpStLTd7qk&client=9a9b5f10-ec31-4e78-9a38-08bb0da82543&mode=fit","logoId":"6a5c5483-2439-41d2-b06e-552ee1c50ab3","isLogoAvailable":true,"helpCenterTitle":"Welcome to Digital, Commercial & Service Help","sharedPortalName":"Cytiva Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Digital, Commercial & Service Help","sharedPortalName":"Cytiva Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00755f","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"8","key":"sh","projectId":10133,"serviceDeskId":8,"name":"Source to Pay - Helpdesk","description":"<p>Welcome! You can raise a request for Source to Pay Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"185","name":"AP Helpdesk - Technical Support","descriptionHtml":"","callToAction":"AP Helpdesk - Technical Support","introHtml":"<p>IT issues related to ServiceNow CSM/AP Helpdesk module</p>","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"158","name":"Basware","descriptionHtml":"","callToAction":"Basware","introHtml":"","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"157","name":"Conga","descriptionHtml":"","callToAction":"Conga","introHtml":"","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"388","name":"Direct Sourcing","descriptionHtml":"","callToAction":"Direct Sourcing","introHtml":"<p>OEM Direct Sourcing</p>","icon":10679,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10679","groups":[27],"key":""},{"id":"159","name":"HICX","descriptionHtml":"","callToAction":"HICX","introHtml":"<p>Supplier Master Data Management</p>","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"160","name":"iProcurement","descriptionHtml":"","callToAction":"iProcurement","introHtml":"","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"345","name":"ISource","descriptionHtml":"","callToAction":"ISource","introHtml":"","icon":10679,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10679","groups":[27],"key":""},{"id":"182","name":"iSupplier","descriptionHtml":"","callToAction":"iSupplier","introHtml":"","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[27],"key":""},{"id":"188","name":"HICX1","descriptionHtml":"","callToAction":"HICX1","introHtml":"","icon":10511,"iconUrl":"https://cytiva.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[388,345,159,160,158,157,185,182]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8960432-f555-3d72-a7e2-e1bcfbf5c05b","appLinkName":"System Confluence","appLinkUrl":"https://cytiva.atlassian.net/wiki","spaceKey":"HICXKB","spaceName":"HICX Knowledge Base","spaceUrl":"https://cytiva.atlassian.net/wiki/spaces/HICXKB","isServer":false},"labels":[],"projectKey":"SH","serviceDeskId":8,"kbLinkDomainURLs":["https://cytiva.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTliNWYxMC1lYzMxLTRlNzgtOWEzOC0wOGJiMGRhODI1NDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTMzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQxOTA0NDAsIm5iZiI6MTcxNDE4OTI0MH0.hCN5_qaUWcD7wh8W4Shj18ZzbawSsi2uq6xL9EF06gI","targetCollection":"upload-project-10133","endpointUrl":"https://api.media.atlassian.com","clientId":"9a9b5f10-ec31-4e78-9a38-08bb0da82543","tokenDurationInMins":20}},"sharedPortal":{"name":"Cytiva Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cytiva.atlassian.net/wiki","kbLinkDomainURLs":["https://cytiva.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}