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Cytiva Help Center
Welcome to the Global Spare Parts Workflow Request Page

The Global Spare Parts Workflow was updated to streamline and improve the spare parts request process. This updated approach provides a single, standardized method for submitting and managing all spare parts requests.

Please share this communication with any relevant stakeholders or recipient organizations that need to be aware of these changes.

For further details, guidance, and standard work instructions, please visit the Global Spare Parts SharePoint .

Important Notice – Summer Period (Sweden):
Please note that during the summer vacation period in Sweden, the Global Spare Parts Team will be operating with reduced staffing. As a result:

  • Response and processing times may be longer than usual
  • Prioritization will be applied based on business criticality

We appreciate your understanding and recommend submitting requests as early as possible where feasible.

Best regards,
Global Spare Parts Team (GSPT)

IMPORTANT:

  • Please ensure that all required information is completed in full.
  • Submissions with missing or incorrect details may be rejected and could result in delays.
  1. Cytiva Help Center
  2. Global Spare Parts Workflow

New Spare Parts request

Required fields are marked with an asterisk*
Powered by Jira Service Management
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